How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

So you are finally ready to put your financial future in your own hands and start trading forex. Congratulations. Learning something new is the first step to growing as a person. This growth is important if you are hoping to make significant changes to your lifestyle in the future.
There can be no victory without challenge, and your first milestone is to get a verified online trading account so you can access the foreign exchange market from home or on the go.

Starting a forex career can seem overwhelming for the first few weeks. At Exness, we go to great lengths to make your learning curve as fast and stress-free as possible. To help you through the signup process, weve made these videos to guide you, step-by-step, all the way to making your very first trade.


How to Register at Exness


How to Register Exness Account on the Web app

Register an Exness account is a really quick and easy process that can be done within minutes from the homepage.


How to Register

1. Visit the Exness homepage.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
2. Under the New Account tab, select your current country of residence, enter your email address, and set a password (following the guidelines shown); then click Continue.

3. Congratulations, you have successfully registered your Personal Area.
 

Registering with Exness can be done any day of the week (even on weekends), whenever it’s convenient for you. You can even open an account with us right now!

How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
When you have registered a new Personal Area, it is advised that you verify your account - follow this link to continue with this action.


How to Open a trading account

By default, a real trading account and a demo trading account (both for MT5) are created in your new Personal Area; but it is possible to open new trading accounts.

Here’s how:

1. From your new Personal Area, click Open New Account in the ‘My Accounts’ area.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
2. Choose from the available trading account types, and whether you prefer a real or demo account.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
3. The next screen presents the following settings:
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

  • Another chance to select a Real or Demo account.
  • A choice between MT4 and MT5 trading terminals.
  • Set your Max Leverage.
  • Choose your account currency (note that this cannot be changed for this trading account once set).
  • Create a nickname for this trading account.
  • Set a trading account password.
  • Click Create an Account once you are satisfied with your settings.

4. Your new trading account will show up in the ‘My Accounts’ tab.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Congratulations, you’ve opened a new trading account.
How to Deposit in Exness

How to Register Exness Account on the Exness Trader app


Set up and Register

1. Download Exness Trader from the App Store or Google Play.

2. Install and load Exness Trader.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
3. Select Register.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
4. Tap Change Country/Region to select your country of residence from the list, then tap Continue.

5. Enter your email address and Continue.

6. Create a password, noting its requirements. Tap Continue.

7. Provide your phone number and verify it by entering the code sent to you.

8. Create a 4-digit passcode, and then enter it again to confirm.

9. You may be prompted to set up biometrics if available on your device, or you can skip this step.

10. A prompt to make your first deposit will present, but you may skip this.

11. Congratulations, you’ve successfully installed and set up Exness Trader.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners


How to Open a trading account

Once you have registered your Personal Area, creating a trading account is really simple. Let us take you through how to create an account on the Exness Trader App.
  • Demo Account
  • Real Account

Demo Account

Upon registration, a demo account is created for you (with USD 10 000 virtual funds) to practice trading.

To create an extra demo account:
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
1. Tap on the dropdown menu at the top of the screen to bring up the options. Select Create new account.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
2. Choose Demo Account.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
3. Choose the preferred account type under MetaTrader 4 and Metatrader 5 fields.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
4. Set account currency, leverage, and account nickname. Note that the account currency set for an account cannot be changed once set. Tap Continue.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
If you wish to change your account nickname, you can do so by logging on to the web Personal Area.

5. Set a trading password as per the displayed requirements.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
6. You have successfully created a demo account. Tap Make Deposit to set up virtual funds for your account and then hit Trade.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

Real Account

Along with a demo account, a real account is also created for you upon registration.

To create an extra real account:

1. Tap on the dropdown menu at the top of the screen to bring up the options. Select Create new account.

2. Choose Real Account.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
3. Choose the preferred account type under MetaTrader 4 and MetaTrader 5 fields.

4. Set account currency, leverage, and account nickname. Note that the account currency set for an account cannot be changed once set. Tap Continue.

If you wish to change your account nickname, you can do so by logging on to the web Personal Area.

5. Set a trading password as per the displayed requirements.

6. You have successfully created a real account. Tap Make Deposit to choose a payment method to deposit funds and then tap Trade. How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

How to Verify account in Exness

When you open your Exness account, you have to complete an Economic Profile and submit Proof of Identity (POI) and Proof of Residence (POR) documents. We need to verify these documents to ensure that all operations on your account are performed by you, the genuine account holder to ensure compliance within both financial regulations and the law.

Watch the steps below to learn how to upload your documents to verify your profile.


How to Verify account

We have prepared a guide for you to make sure you succeed in this document upload process. Let’s get started.

To begin, login to your personal area on the website, click "Become a Real Trader" to complete your profile
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Enter your phone number and click "Send me a code" to confirm your phone number.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Enter your personal information and click "Continue"
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Now you can either make your first deposit by selecting "Deposit now" or continue verify your profile by selecting "Complete Verification"
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Complete full verification of your profile to break free from all deposit and trading limitations
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
After completing full verification, your documents will be reviewed and your account are automatically updated.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

Verification Document Requirement

Here are the requirements for you to keep in mind while uploading your documents. These are also displayed on the document upload screen for your convenience


For Proof of Identity (POI)

  • Document provided must have the clients full name.
  • Document provided must have a photo of the client.
  • Document provided must have the clients date of birth.
  • Full name must match the name of the account holder and the POI document exactly.
  • Client’s age should be 18 or above.
  • The document should be valid (at least one month of validity) and not expired.
  • If the document is two-sided, please upload both sides of the document.
  • All four edges of a document should be visible.
  • If uploading a copy of the document, it should be of high quality.
  • The document should be issued by the government.

Accepted Documents:
  • International Passport
  • National Identity Card/Document
  • Driver’s Licence
  • Permanent residence card

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf


For Proof of Residence (POR)

  • The document should have been issued within the past 6 months.
  • Name displayed on the POR document must match the full name of the Exness account holder and POI document exactly.
  • All four edges of a document should be visible.
  • If the document is two-sided, please upload both sides of the document.
  • If uploading a copy of the document, it should be of high quality.
  • The document should contain the clients full name and address.
  • The document should contain the issue date.

Accepted Documents:
  • Utility bill (electricity, water, gas, Internet, landline telephone)
  • Recent bank statement.
  • Local tax bill
  • Reference letter from your bank (located within your country of residence)

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf
 

Please take special care as there are many documents (payslips, university certificates, for example) that are not accepted; you will be informed if a submitted document is not acceptable and are permitted to retry.

Verifying your identity and address is an important step that helps us to keep your account and financial transactions secure. The verification process is just one of a number of measures that Exness has implemented to ensure the highest levels of security.


Examples of incorrect documents uploaded

We have listed a few incorrect uploads for you to take a look at and see what is considered unacceptable.

1. Proof of Identity document of an under-age client:
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
2. Proof of Address document without the name of the client
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners


Examples of correct documents uploaded

Let us take a look at a few correct uploads:

1. Driver’s license uploaded for POI verification
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
2. Bank statement uploaded for POR verification
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Now that you have a clear idea of how to upload your documents, and what to keep in mind - go ahead and complete your document verification.

How to Deposit Money at Exness


Deposit Tips

Funding your Exness account is quick and easy. Here are some tips for hassle-free deposits:

  • Make sure your account is verified, meaning that your Proof of Identity and Proof of Residence documents are reviewed and accepted. If your account is not verified, deposit limits are imposed.
  • Your account type may present a minimum deposit requirement to begin trading; For Standard accounts the minimum deposit depends on the payment system, while Professional accounts have a set minimum initial deposit limit starting from USD 200.
  • Double-check minimum deposit requirements for using a specific payment system.
  • The payment services you use must be managed under your name, the same name as the Exness account holder.
  • While choosing your deposit currency, remember that you will need to make withdrawals in the same currency chosen during the deposit. The currency used to deposit does not need to be the same as your account currency, but note that exchange rates at the time of transaction do apply.
  • Finally, whichever payment method you are using, please double-check that you haven’t made any mistakes when you entered your account number, or any important personal information required.

Visit the Deposit section of your Personal Area to deposit funds into your Exness account, any time, any day, 24/7.


How to Deposit in Exness

Different regions will present different payment system options for deposits, and this is the region chosen upon registration of your Exness account. As such, if you would like to know what payment systems are available to you, simply login to your Personal Area.

1. Click on the Deposit section
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
2. Select the payment system you wish to use
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
3. In the pop-up menu, choose the account you wish to deposit funds into and click "Continue"
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
4. Enter the currency and amount of your deposit and click
"Continue"
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
5. Double check your deposit details and click "
Confirm"
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
6. You will be redirected to the website of your chosen payment system, where you can complete your transfer
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

How to Trade Forex at Exness


How to place a New Order in Exness MT4

Right click the chart, Then click “Trading" → select “New Order".
Or
Double click on the currency you want to place an order on MT4. The Order window will appear
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Symbol: check the Currency symbol you wish to trade is displayed in the symbol box

Volume: you must decide the size of your contract, you can click on the arrow and choose the volume from the listed options of the drop-down box or left click in the volume box and type in the required value

Dont forget that your contract size directly affects your possible profit or loss.

Comment: this section is not obligatory but you can use it to identify your trades by adding comments

Type: which is set to market execution by default,
  • Market Execution is the model of executing orders at the current markets price
  • Pending Order is used to setup a future price that you intend to open your trade with.

Finally you need to decide what order type to open, you can choose between a sell and a buy order

Sell by Market are opened at bid price and closed at ask price, in this order type your trade may bring profit if the price goes down

Buy by Market are opened at ask price and closed at bid price, in this order type your trade may bring profir It the price goes up

Once you click on either Buy or Sell, your order will be instantly processed, you can check your order in the Trade Terminal
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners


How to place a Pending Orders


How Many Pending Orders in Exness MT4

Unlike instant execution orders, where a trade is placed at the current market price, pending orders allow you to set orders that are opened once the price reaches a relevant level, chosen by you. There are four types of pending orders available , but we can group them to just two main types:
  • Orders expecting to break a certain market level
  • Orders expecting to bounce back from a certain market level
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Buy Stop
The Buy Stop order allows you to set a buy order above the current market price. This means that if the current market price is $20 and your Buy Stop is $22, a buy or long position will be opened once the market reaches that price.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

Sell Stop
The Sell Stop order allows you to set a sell order below the current market price. So if the current market price is $20 and your Sell Stop price is $18, a sell or ‘short’ position will be opened once the market reaches that price.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

Buy Limit
The opposite of a buy stop, the Buy Limit order allows you to set a buy order below the current market price. This means that if the current market price is $20 and your Buy Limit price is $18, then once the market reaches the price level of $18, a buy position will be opened.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

Sell Limit
Finally, the Sell Limit order allows you to set a sell order above the current market price. So if the current market price is $20 and the set Sell Limit price is $22, then once the market reaches the price level of $22, a sell position will be opened on this market.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners

Opening Pending Orders

You can open a new pending order simply by double-clicking on the name of the market on the Market Watch module. Once you do so, the new order window will open and you will be able to change the order type to Pending order.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Next, select the market level at which the pending order will be activated. You should also choose the size of the position based on the volume.

If necessary, you can set an expiration date (‘Expiry’). Once all these parameters are set, select a desirable order type depending on whether you would like to go long or short and stop or limit and select the ‘Place’ button.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
As you can see, pending orders are very powerful features of MT4. They are most useful when youre not able to constantly watch the market for your entry point, or if the price of an instrument changes quickly, and you don’t want to miss the opportunity.

How to close Orders in Exness MT4

To close an open position, click the ‘x’ in the Trade tab in the Terminal window.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Or right-click the line order on the chart and select ‘close’.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
If you’d like to close only a part of position, click the right-click on the open order and select ‘Modify’. Then, in the Type field, select instant execution and choose what part of the position you want to close.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
As you can see, opening and closing your trades on MT4 is very intuitive, and it literally takes just one click.


Using Stop Loss, Take Profit and Trailing Stop in Exness MT4

One of the keys to achieving success in financial markets over the long term is prudent risk management. That’s why stop losses and take profits should be an integral part of your trading.

So let’s have a look how to use them on our MT4 platform to ensure you know how to limit your risk and maximise your trading potential.


Setting Stop Loss and Take Profit

The first and the easiest way to add Stop Loss or Take Profit to your trade is by doing it right away, when placing new orders.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
To do this, simply enter your particular price level in Stop Loss or Take Profit fields. Remember that Stop Loss will be executed automatically when the market moves against your position (hence the name: stop losses), and Take Profit levels will be executed automatically when the price reaches your specified profit target. This means that you’re able to set your Stop Loss level below the current market price and Take Profit level above current market price.

It’s important to remember that a Stop Loss (SL) or a Take Profit (TP) is always connected to an open position or a pending order. You can adjust both once your trade has been opened and you’re monitoring the market. It’s a protective order to your market position, but of course they are not necessary to open a new position. You always can add them later, but we highly recommend to always protect your positions*.


Adding Stop Loss and Take Profit Levels

The easiest way to add SL/TP levels to your already opened position is by a using trade line on the chart. To do so, simply drag and drop the trade line up or down to specific level.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Once you’ve entered SL/TP levels, the SL/TP lines will appear on the chart. This way you can also modify SL/TP levels simply and quickly.

You can also do this from the bottom ‘Terminal’ module as well. To add or modify SL/TP levels, simply right-click on your open position or pending order, and choose ‘Modify or delete order’.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
The order modification window will appear and now you’re able to enter/modify SL/TP by the exact market level, or by defining the points range from the current market price.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners


Trailing Stop

Stop Losses are intended for reducing losses when the market moves against your position, but they can help you lock in your profits as well.

While that may sound a bit counterintuitive at first, its actually very easy to understand and master.

Let’s say you’ve opened a long position and the market moves in the right direction, making your trade a profitable one at present. Your original Stop Loss, which was placed at a level below your open price, can now be moved to your open price (so you can break even) or above the open price (so you are guaranteed a profit).

To make this process automatic, you can use a Trailing Stop. This can be a really useful tool for your risk management, particularly when price changes are rapid or when you’re unable to constantly monitor the market.

As soon as the position turns profitable, your Trailing Stop will follow the price automatically, maintaining the previously established distance.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Following the example above, please bear in mind, however, that your trade needs to be running a profit large enough for the Trailing Stop to move above your open price, before your profit can be guaranteed.

Trailing Stops (TS) are attached to your opened positions, but it’s important to remember that if you have a trailing stop on MT4, you need to have the platform open for it to be successfully executed.

To set a Trailing Stop, right-click the open position in the ‘Terminal’ window and specify your desired pip value of distance between the TP level and the current price in the Trailing Stop menu.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Your Trailing Stop is now active. This means that if prices change to the profitable market side, TS will ensure the stop loss level follows the price automatically.

Your Trailing Stop can easily be disabled by setting ‘None’ in the Trailing Stop menu. If you want to quickly deactivate it in all opened positions, just select ‘Delete All’.

As you can see, MT4 provides you with plenty of ways to protect your positions in just a few moments.

*Whilst Stop Loss orders are one of the best ways to ensure your risk is managed and potential losses are kept to acceptable levels, they don’t provide 100% security.

Stop losses are free to use and they protect your account against adverse market moves, but please be aware that they cannot guarantee your position every time. If the market becomes suddenly volatile and gaps beyond your stop level (jumps from one price to the next without trading at the levels in between), it’s possible your position could be closed at a worse level than requested. This is known as price slippage.

Guaranteed stop losses, which have no risk of slippage and ensure the position is closed out at the Stop Loss level you requested even if a market moves against you, are available for free with a basic account.

How to Withdraw at Exness

At Exness, we strive to make withdrawals quick, convenient, and easy while offering numerous payment systems to choose from. Our advantage is that you have the flexibility of withdrawing funds at any time of any day, including weekends and public holidays.

Here’s what you need to know about withdrawals at Exness:


Personal Area Information

Different regions will present different payment system options for withdrawals, and this is the region chosen upon registration of your Exness account. As such, if you would like to know what payment systems are available to you, simply log into your Personal Area for this information.

Your PA will show the available methods along with information such as processing time and commission fee.


Withdrawing funds

With round-the-clock access to your funds, you can make withdrawals any day, any time.

There are a couple of general rules for withdrawing funds from your trading account that you need to be aware of:
  • The amount you can withdraw at any specific point in time is equal to your account’s free margin that’s shown in your Personal Area.
  • You can only withdraw funds via the same payment method you used to deposit funds.
  • If you used a number of different payment methods to deposit funds into your account, withdrawals are to be made to those payment systems in the same proportion as the deposits were made.
  • Withdrawals follow the payment system priority (outlined below), so withdraw funds in that order (bank card first, then Bitcoin, then anything else) to optimise transaction times.

The payment system priority is very important, so we’ve included an example to help you understand how it works:
 

You’ve deposited USD 1 000 total into your account, with USD 700 with Skrill and 300 USD with Neteller. As such, youll only be allowed to withdraw 70% of the total withdrawal amount through Skrill and 30% through Neteller. Lets assume that you’ve earned USD 500 and wish to withdraw everything, including profit. Youll need to transfer USD 1050 to Skrill and USD 450 to your Neteller account to complete the withdrawal.

The purpose of the payment priority system is a preventative measure to ensure that Exness submits safely to financial regulations forbidding money laundering and potential fraud, making it an essential without exception.

You can withdraw funds from your account in the Withdrawal section of your Personal Area. You may check the status of the transfer under Transaction History at any time.


How to Withdraw using bank card


How to request a refund

To request a refund:
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
1. In the Withdrawal section of your Personal Area, select Bank card.

2. You will be presented with a list of cards used previously for deposit and the amounts that can be withdrawn via each. Pick a card to make a refund.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
3. Choose the account you are making the withdrawal from.

4. Enter the amount to be refunded and choose the account currency. Click "Show Refund option".

Note
: You can make a refund of an amount smaller than your deposit by making partial refunds. The range displayed below the transaction amount box will prompt you on how much funds can be refunded to that particular card. This feature however is currently only available on web-based Personal Areas.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
5. Click "Refund"
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
6. Click "Continue"
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
7. Enter the verification code sent to you either by email or SMS (depending on your Personal Area security type). Click Confirm.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
If your bank card has expired

When your bank card has expired and the bank has issued a new card linked to the same bank account, the refund process is straightforward. You may submit your refund request in the usual way:
  1. Go to Withdrawal in your Personal Area and select Bank card.
  2. Select the transaction related to the expired bank card.
  3. Proceed with the withdrawal process.
However, if your expired card isn’t linked to a bank account because your account has been closed, you should contact the Support Team and provide proof regarding this. We will then inform you what you should do to request a refund on another available Electronic Payment System.


If your bank card has been lost or stolen

In the event that your card has been lost or stolen, and can no longer be used for withdrawals, please contact the Support Team with proof regarding the circumstances of your lost/stolen card. We can then assist you with your withdrawal if the necessary account verification has been satisfactorily completed.

How to withdraw profit to your bank card

Once you have refunded all your deposits, you’ll be able to withdraw your profit to your bank card. The minimum amount you can withdraw to your bank card is USD 3**, while the maximum is USD 10 000 per transaction.
 

** Minimum withdrawal limit for profit withdrawals made on mobile applications is USD 6.


To make a profit withdrawal:

1. In the Withdrawal section of your Personal Area, select Bank card.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
2. Select the card you would like to withdraw to, the account you are withdrawing from, the currency, and the amount to be withdrawn in your account currency. Click Continue.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
3. A summary of the transaction will be shown on your screen. Check the details and hit Confirm.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
4. Enter the verification code sent to you either by email or SMS (depending on your Personal Area Security Type). Click Confirm to complete the withdrawal transaction.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners
Withdrawal processing time and fees
Transaction Processing Time Processing fees
Refunds and profit withdrawals 1-14 business days (up to 30 days) Free of charge

Frequently Asked Questions (FAQ)


Verification


What if my documents do not meet the requirements listed?

In the case that your documents do not satisfy the requirements outlined above, please contact our Support Team so that consultation on verifying your documents can be arranged.


How can I check if I am fully verified?

When you log in to your Personal Area, your verification status is displayed at the top of the Personal Area.
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners


How can I find out how much time I have to verify my profile?

From the time of your first deposit, you are given 30 days to complete profile verification which includes verification of identity, residence and economic profile.

To make it easier for you to keep track, the number of days left for verification is shown in the form of a notification, in the comfort of your Personal Area, to act as a reminder every time you log in.

Here is an example:
How to start Exness Trading in 2021: A Step-by-Step Guide for Beginners


What happens if you don’t verify your profile?

Limitations are placed upon any account yet to complete the profile verification process, with limitations lifted progressively as more steps in the verification are completed.
  1. With a registered email address, phone number and personal information, a maximum deposit of up to USD 2 000 (per Personal Area) is allowed).
  2. With Proof of Identity verified, a maximum deposit limit of up to USD 50 000 (per Personal Area), with the ability to trade.
  3. With Proof of Residence verified, all limitations are lifted as the profile is considered fully verified.
There is a 30-day limit to complete profile verification from the time of your first deposit. If your profile verification is not complete within 30 days, deposits, transfers, and trading functions will not be available until the verification process is completed.
 

Note that the 30-day time limit applies to partners from the moment of their first client registration, while withdrawal actions for both partner and client are disabled in addition to deposits and trading after the time limit.

Some payment methods are completely unavailable during this 30-day period. These payment methods require a fully verified profile:

  • Bank cards
  • Crypto wallets
  • Perfect Money


Can I verify another profile with the same documents?

If you decide to open a second account with its own Personal Area, you are permitted to use the same documentation that was used to verify your existing accounts. Please note the usage rules of this account still apply, so this account holder must be the verified user.

Deposit


Deposit fees

Exness does not charge commission on deposit fees, though it is always best to double-check the conditions of your chosen Electronic Payment System (EPS) as some may have service fee charges from the EPS service provider.


Deposit processing time

Processing times can vary based on the payment method you used to deposit funds. All available methods will be shown to you in the Deposit section of your Personal Area.

For most payment systems offered by Exness, the deposit processing time is instant, understood to mean that the transaction is carried out within a few seconds without manual processing.
If the stated deposit time has been exceeded, please contact the Exness Support Team.


Payment systems

There are so many ways to transact with Exness, as we offer Electronic Payment Systems (EPS) to give you more options to transact.

Currently we accept deposits through the following electronic payment systems:
  • Neteller
  • WebMoney
  • Skrill
  • Perfect Money

Some payment methods may not be available in your region. Visit your Exness Personal Area to view the available payment methods for your account.

Deposits and withdrawals executed through electronic payment systems are instant, meaning that once you complete the transaction, it will only take a few moments for the funds to reflect in your account.

We do not charge deposit or withdrawal fees when you make a deposit via any of the electronic payment systems mentioned above. The only exception is when you withdraw funds via Skrill; there is no commission for withdrawing more than USD 20, but if you withdraw less than that amount, a commission of USD 1 will be charged.
 

Fees may be charged by certain electronic payment systems. For more information about transaction fees, please visit the websites of the electronic payment system you are thinking of using.


How can I be sure that my payments are safe?

Financial security is of utmost importance in Exness. We take strict measures to make sure that your funds are safe with us.

Let us take a look at how we ensure financial security in Exness:
  1. Segregation of client funds: Clients’ funds are stored separated from company funds to ensure that they are protected from events that may affect the company. We ensure that company funds are greater than client funds so that you can be sure we are always capable of compensation if required.
  2. Verification of transactions: Requesting a withdrawal requires a One-Time-Pin that is sent to the client’s phone or email linked to the account (known as a security type, selected during registration), to ensure that the transaction is being requested by the rightful owner.
We also believe transparency is very important to our shared success. Thus, we consistently publish our financial reports on our website for clients to see.

Trading


Currency Pair, Cross Pairs, Base Currency, and Quote Currency

Currency pairs can be defined as the currencies of two countries combined together for trading in the foreign exchange marketplace. Some examples of currency pairs can be EURUSD, GBPJPY, NZDCAD, etc.

A currency pair that does not contain USD is known as a cross pair.

The first currency of a currency pair is called the "base currency", and the second currency is called the "quote currency".


Bid Price and Ask Price

Bid Price is the price at which a broker is willing to buy the first named (base) of a currency pair from the client. Subsequently, it is the price at which clients sell the first named (base) of a currency pair.

Ask price is the price at which a broker is willing to sell the first named (base) of a currency pair to the client. Subsequently, it is the price at which clients buy the first named (base) of a currency pair.

Buy orders open at Ask Price and close at Bid Price.

Sell orders open at Bid Price and close at Ask Price.


Spread

Spread is the difference between the Bid and Ask prices of a particular trading instrument and also the main source of profit for market maker brokers. The value of spread is set in pips.

Exness offers both dynamic and stable spreads on its accounts.


Lot and Contract Size

Lot is a standard unit size of a transaction. Typically, one standard lot is equal to 100 000 units of the base currency.

Contract size is a fixed value, which denotes the amount of base currency in 1 lot. For most instruments in forex, it is fixed at 100 000.


Pip, Point, Pip Size, and Pip Value

A point is the value of price change in the 5th decimal, while pip is the price change in the 4th decimal.

Derivatively, 1 pip = 10 points.

For example, if the price changes from 1.11115 to 1.11135, the price change is 2 pips or 20 points.

Pip size is a fixed number that denotes the position of the pip in the price of an instrument.

For example, for most currency pairs like EURUSD where the price looks like 1.11115, the pip is at the 4th decimal, thus the pip size is 0.0001.

Pip Value is how much money a person will earn or lose if the price were to move by one pip. It is calculated by the following formula:

Pip Value = Number of Lots x Contract size x Pip size.

Our trader’s calculator can be used to calculate all these values.


Leverage and Margin

Leverage is the ratio of equity to loan capital. It has a direct impact on the margin held for the instrument traded on. Exness offers up to 1:Unlimited leverage on most trading instruments on both MT4 and MT5 accounts.

Margin is the amount of funds in account currency that is withheld by a broker for keeping an order open.

The higher the leverage, the lesser the margin.


Balance, Equity, and Free Margin

Balance is the total financial result of all completed transactions and depositing/withdrawal operations on an account. It is either the amount of funds you have before you open any orders or after you close all open orders.

The balance of an account does not change while orders are open.

Once you open an order, your balance combined with the profit/loss of the order makes for the Equity.

Equity = Balance +/- Profit/Loss

As you already know, once an order is opened, a part of the funds is held as Margin. The remaining funds are known as Free Margin.

Equity = Margin + Free Margin


Profit and Loss

Profit or Loss is calculated as the difference between the closing and opening prices of an order.

Profit/Loss = Difference between closing and opening prices (calculated in pips) x Pip Value
 

Buy orders make a profit when the price moves up while Sell orders make a profit when the price moves down.

Buy orders make a loss when the price moves down while Sell orders make a loss when the price moves up.


Margin Level, Margin Call and Stop Out

Margin level is the ratio of equity to margin denoted in %.

Margin level = (Equity / Margin) x 100%

Margin call is a notification sent in the trading terminal denoting that it is necessary to deposit or close a few positions to avoid Stop Out. This notification is sent once Margin Level hits the Margin Call level set for that particular account by the broker.

Stop out is the automatic closure of positions when the Margin Level hits the Stop Out level set for the account by the broker.

There are multiple ways to access your trading history. Let us take a look at them:


How to check your trading history

1. From your Personal Area (PA): You can find your entire trading history in your Personal Area. To access this, follow these steps:
a. Log in to your PA.

b. Go to the Monitoring tab.

c. Select the account of your choice and click All transactions to view your trading history.

2. From your trading terminal:
a. If using MT4 or MT5 desktop terminals, you can access trading history from the Account History tab. However, you should keep in mind that history for MT4 is archived after a minimum of 35 days in order to reduce the load on our servers. In any case, you will still be able to access the trading history from your log files.

b. If using MetaTrader mobile applications, you can check the history of the trades performed on the mobile device by clicking on the Journal tab.

3. From your monthly/daily statements: Exness sends account statements to your mail both daily and monthly (unless unsubscribed). These statements contain the trading history of your accounts.

4. By contacting Support: You can contact our Support Team via email or chat, with your account number and secret word to request account history statements of your real accounts.

Withdrawal


Withdrawal fees

We do not take fees when it comes to withdrawing. Some payment systems may require a transaction fee, so it’s best to be aware of the fees of your chosen payment system.


Withdrawal processing time

The vast majority of withdrawals via electronic payment systems are performed instantly, understood to mean that the transaction is carried out within a few seconds without manual processing.

If the stated withdrawal time is exceeded, please contact the Exness Support Team so we can help you troubleshoot.


Payment System Priority

To ensure your transactions reflect in a timely manner, do note the payment system priority put in place to provide efficient service and comply with financial regulations. This means that withdrawals through the listed payment methods should be done in this priority:
  1. Bank card refund
  2. Bitcoin refund
  3. Profit withdrawals, adhering to the deposit and withdrawal ratios explained previously.
The payment system priority is based on your Personal Area as a whole, and not just a single trading account; withdrawals can be made from any trading account regardless.


Grace period and withdrawals

Within the grace period, there is no limitation on how much funds can be withdrawn or transferred. However withdrawals cannot be made using these payment methods:
  • Bank Cards
  • Crypto Wallets
  • Perfect Money
You can continue to make withdrawals even after the account is blocked (when the grace period expires), but internal transfers cannot be made once the grace period expires.


What should I do if the payment system used for the deposit is not available during the withdrawal?

If the payment system used for deposit is not available during withdrawal, please contact our Support Team via chat, email, or call, for an alternative. We will be happy to help you out.

Note that while this is not an ideal situation, at times we may need to switch off certain payment systems due to maintenance issues on the provider’s end. We regret any inconvenience caused and are always ready to support you.


Why do I get an “insufficient funds” error when I withdraw my money?

There may not be enough available funds in the trading account to complete the withdrawal request.

Please confirm the following:
  • There are no open positions on the trading account.
  • The trading account selected for the withdrawal is the correct one.
  • There are enough funds for withdrawal in the chosen trading account.
  • The conversion rate of the currency selected is causing an insufficient amount of funds to be requested.

For further assistance
If you have confirmed these and still get an “insufficient funds” error, please contact our Exness Support Team with these details to be assisted:
  • The trading account number.
  • The name of the payment system you are using.
  • A screenshot or photo of the error message you are receiving (if any).
Thank you for rating.

1 Comments

Foeko
Foeko

Спасибо.

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